POLICIES

Terms of Service

Overview

Welcome to the EaseNordic online store. In these terms, "we", "us" and "our" refer to EaseNordic.

EaseNordic operates this online store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience. The online store is powered by Shopify technology, which enables us to provide our services to you.

These Terms of Service, together with the policies referred to in them (such as the privacy policy, shipping terms and return terms), set out your rights and obligations when you use our services. By using our online store, you accept these Terms of Service and our privacy policy.

Section 1 – Access and account

You confirm that you have at least reached the age of majority under the laws of your country of residence. You are responsible for all activity that takes place through your account and for keeping your account details confidential. The information you provide must be accurate, up to date and complete. You may not assign or transfer your account to a third party without our permission.

Section 2 – Products

We aim to present our products as accurately as possible. However, the colors and appearance of products may differ from what you see on screen, depending on your device and its settings. Product descriptions, prices and availability may change without prior notice. We reserve the right to discontinue any product at any time.

Section 3 – Orders

Placing an order in the online store constitutes a binding offer to purchase. An order is considered accepted once we have confirmed it and received payment. We reserve the right to refuse or cancel an order for a justified reason, such as suspected misuse, an incorrect price or an availability issue. We will notify you of any changes primarily by email. Orders are intended for personal or household use.

Section 4 – Prices and payments

Prices are those in effect at the time of ordering. Unless otherwise stated, prices include VAT within the EU. Shipping costs and any additional charges are shown at checkout before you confirm your order. You agree to provide correct and up-to-date payment information. You are responsible for all charges arising from your order.

Section 5 – Delivery

Delivery times are estimates. We are not liable for delays caused by the carrier, logistics disruptions, customs or other reasons beyond our control. Risk for the product passes to the customer when the order has been handed over to the carrier. More detailed delivery terms can be found on the shipping terms page.

Section 6 – Intellectual property

All content on the website, including text, images, graphics, logos and other materials, is the property of EaseNordic or its partners and is protected by copyright and intellectual property laws. Without separate permission, the content may be used only for personal, non-commercial purposes.

Section 7 – Optional tools

We may provide access to third-party tools. These tools are provided "as is" without any monitoring or warranty, and we are not responsible for how they function.

Section 8 – Third-party links

The website may contain links to third-party websites. We are not responsible for the content, services or privacy practices of these websites.

Section 9 – Relationship with Shopify

EaseNordic uses Shopify's services as the technical platform for its online store. Shopify is not a party to the sales relationship between the customer and EaseNordic and is not responsible for any claims related to orders.

Section 10 – Privacy

The processing of personal data is governed by our privacy policy and by Shopify's privacy policy.

Section 11 – Feedback

By sending us feedback, ideas or suggestions, you grant us the right to use them to develop our business without any separate compensation.

Section 12 – Errors and omissions

We reserve the right to correct errors, inaccuracies and omissions on the website and, where necessary, to cancel orders based on incorrect information.

Section 13 – Prohibited uses

The Services may not be used:

  • for unlawful purposes
  • to distribute malware
  • to infringe the rights of other users
  • to disrupt the operation of the website

Violations may lead to account suspension.

Section 14 – Termination

We may terminate your access to the services if these Terms of Service are breached.

Section 15 – Disclaimer

The services and products are provided "as is". However, this does not remove the seller's statutory liability for product defects or its obligations under consumer protection law.

Section 16 – Limitation of liability

EaseNordic's liability is limited to the extent permitted by applicable law. We do not limit liability in situations where the law does not allow liability to be limited.

Section 17 – Indemnification

You agree to compensate us for any damage caused by your actions in breach of these Terms of Service.

Section 18 – Force majeure

EaseNordic is not liable for any delay in or failure to perform its obligations if this is caused by force majeure, such as natural disasters, strikes, decisions by authorities or logistics disruptions.

Section 19 – Severability

If any provision of these Terms of Service is found to be invalid, the remaining provisions will stay in effect.

Section 20 – Entire agreement

These Terms of Service constitute the entire agreement between EaseNordic and the customer.

Section 21 – Assignment

We may transfer our rights and obligations to another party without separate notice.

Section 22 – Governing law

These Terms of Service are governed by Finnish law. Consumers also have the right to refer the matter to the Consumer Disputes Board (Kuluttajariitalautakunta) or to a competent court, in accordance with their country of residence.

Section 23 – Headings

Headings are included for ease of reading only.

Section 24 – Changes

We reserve the right to change these Terms of Service. The current version is always available on our website.

Section 25 – Contact details

EaseNordic · asiakaspalvelu@easenordic.com
Kyösti Kallion tie 4, 00570 Helsinki, Finland
Scalevia Oy · Business ID: 3563333-4
VAT number: FI35633334

Section 26 – Policies

· Return and Refund Policy · · Privacy Policy · Payment Policy