Privacy Policy

EaseNordic operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). EaseNordic is powered by Shopify technology, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make purchases or other transactions through the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using any of the Services, you confirm that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described here.

• Contact details: name, address, billing address, shipping address, phone number and email address.

• Financial information: payment card details, transaction details and other payment confirmation details.

• Account information: username, password, security questions, preferences and settings.

• Transaction information: the items you view, add to your cart, purchase, return or exchange, and your past transactions.

• Communications with us: the information you include when you contact us, such as customer support inquiries.

• Device information: device, browser, network connection, IP address and other identifiers.

• Usage information: information about how you interact with the Services.

• directly from you (account, purchases, contact with us)
• automatically through the Services (cookies and similar technologies)
• from our service providers who process data on our behalf
• from Shopify Partners or other third parties

• Providing, tailoring and improving the Services: processing payments, fulfilling orders, managing your account, handling returns and exchanges, and creating a tailored shopping experience.
• Marketing and advertising: marketing and promotional communications by email, text message or post, as well as online advertising.
• Security and fraud prevention: verifying your account, keeping payments secure and investigating misuse.
• Communicating with you: customer support and maintaining our business relationship.
• Legal reasons: complying with applicable laws and responding to lawful legal processes.

We may disclose your personal information to third parties for lawful purposes, such as to Shopify and to service providers (payment processing, data analytics, customer support, cloud storage, fulfillment and shipping), to business and marketing partners, in accordance with your consent, within our group of companies, and in connection with business transactions or legal obligations.

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve the Services. More information: Shopify's Consumer Privacy Policy (shopify.com/legal/privacy) and privacy.shopify.com.

The Services may contain links to third-party websites. We do not guarantee the privacy or security of such websites and are not responsible for their content.

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority. As a parent or guardian, you can request deletion of a child's information using our contact details.

No security measures are perfect, and we cannot guarantee "perfect security". We recommend that you do not use insecure channels to send sensitive information. How long we keep your information depends on factors such as maintaining your account, our legal obligations and resolving disputes.

• Right to access / know — you can request access to your personal data.
• Right to erasure — you can request that your data be deleted.
• Right to correction — you can request that inaccurate data be corrected.
• Right to portability — you can request a copy of your data and have it transferred.
• Managing communication preferences — you can opt out of marketing emails at any time.

If you live in the United Kingdom or the European Economic Area, you also have the right to object to and restrict processing, and to withdraw your consent. We will not discriminate against you for exercising these rights. We may need to verify your identity before acting on your request.

If you have complaints about how your personal information is processed, please contact us using our contact details. You can also file a complaint with your local data protection authority.

We may transfer, store and process your personal information outside your country of residence. For transfers outside the EEA or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses.

We may update this Privacy Policy from time to time. We will publish the updated version on this website and update the "Last updated" date.

Questions about privacy:
Email: asiakaspalvelu@easenordic.com
By mail: Scalevia Oy, Kyösti Kallion tie 4, 00570 Helsinki, Finland
We are the controller of your personal information.