Delivery usually takes 3–10 business days.

Once your order ships, you'll get a tracking code by email.

Yes. We email you tracking details once your order has been processed. You can follow your package on the Track your order page.

We currently ship to Finland, Austria, Belgium, France, Germany, Greece, Ireland, Italy, the Netherlands, Portugal, Spain, Croatia, Poland, Denmark, Norway, Sweden, Switzerland, the United Kingdom, the United States, Canada, Mexico, Argentina, Brazil, Chile, Colombia, Ecuador, Peru, Saudi Arabia, the United Arab Emirates, South Africa, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, Thailand, Australia and New Zealand.

Please check your nearest pickup point first. If the package isn't there, contact our customer service. We'll help you sort it out with the carrier.

Yes. You have a 30-day return window from the day you receive your order. Take your time and try the product at home.

Contact our customer service within 30 days of receiving your order: asiakaspalvelu@easenordic.com. In your message, include:

• Your order number
• The product you're returning
• The reason for the return

We'll email you detailed return instructions.

For a standard return, you pay the return shipping. If the product arrives faulty or wrong, we cover the cost or send you a new one at no extra charge.

We recommend a tracked shipping method, as we can't take responsibility for returns lost in transit.

Yes. You're welcome to use the product normally to see if it works for you. Returned products must be undamaged and clean, with all packaging parts included.

Contact our customer service within 7 days of delivery. Include your order number and a clear photo or video of the problem. If approved, we'll send you a new product or give you a full refund.

Once we have received and checked the returned item, we process your refund within 5 business days. The refund goes back to your original payment method.

You can pay with major credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay. Depending on your country, Klarna and other local payment methods may also be available at checkout. All payments are processed securely.

Orders can be changed before they go into processing. Contact customer service as soon as you can.

You can cancel your order before it's processed. After that, our standard 30-day return policy applies.

Each tool has its own job: Vertex for the neck and the base of the skull, Spina for the back, and Axon for all-round use. Not sure? Ask a professional directly. We'll help you choose.

You'll get clear instructions by email with your order. Each product's instructions are also on its product page.

Our method comes down to three things: the right spot, the right pressure and enough time. That's usually 30–60 seconds per spot. See the instructions for more detail.